Nimrod
August 2nd 03, 01:33 PM
Don Vescio wrote:
> I also have a Dell/XP computer and had a similar problem. I'm pasting
> the message that I received from Polar to fix this problem, which did
> eventually work. Note that you must uninstall all Polar Performance
> software, including the USB interface drivers and disconnect the USB IR
> device before reinstalling the software.
> If you do a search on Polar's site, you'll find a simple application
> called USB uninstall. Run the normal Windows uninstaller first, and then
> run the Polar USB uninstaller. Install the Polar Performance software
> from the CD, install the software update mentioned below, and then
> connect your USB IR reader. Do the install logged in as Administrator.
> The USB drivers are still flaky, and there are times when I have to
> unplug/plug in the USB IR reader to make everything work correctly. All
> in all, their WinXP implementation is cludgy, but workable.
> Don
> FROM POLAR:
> Dear Mr. Vescio,
> The drivers for the USB connected interface are installed when
> installing/updating the software version PPP SW 3.02.007 or later. You
> will find the software updates at the following URL:
> http://www.polar.fi/supporthttp://www.polar.fi/support
> Please note: When updating or installing the software the Polar IR
> Interface must NOT be connected into the computer's USB port. Installing
> differently will cause problems.
> After updating process you can connect the interface. By default the USB
> Interface Auto Check function is on i.e. if the Polar IR Interface for
> USB port is connected the software detects it automatically and uses it
> in IR communication.
> Connect the interface and press the HR monitor button on the toolbar of
> PPP SW 3.0 to see if the yellow led in the interface flashes. If not
> check that the interface is connected properly. You can try the
> communication if the interface does not flash; only the led may be
> defective. Also the IR element may be broken although the led flashes.
> Possible things for malfunctioning
> The USB interface with the drivers must be installed with the
> instruction In the user's manual of the interface. The most important
> thing is to have the interface NOT connected into the USB port when
> installing/updating the software for the first time that the USB drivers
> are not installed. If the interface/drivers are not installed with the
> manual instruction remove the USB drivers using the attached program.
> Then disconnect the interface from the port. To install the drivers
> again run the update file for the version PPP SW 3.02.007 or later. You
> must have administrator rights to install drivers to the operating
> system. It is possible to install the software with user rights but USB
> drivers are not installed. The software gives the error message that
> installation is not successful although it is only the USB driver
> installation which is not complete. Installing without administrator
> rights may cause problems later when installing the USB drivers with
> administrator rights.
> "Rick Roof" > wrote in message news:v1sek0fcqiq-
> ernews.com...
> > Just got a interface to download workouts to my computer. I cant
> > get the interface to work. I have a new dell computer with XP on it
> > and a polar
> 710
> > with IR interface. I plug in the interface and the computer says found
> new
> > hardware but it wont work. I have the polar software installed and I
> > put the monitor in connection mode and click on connect on the
> > computer but nothing happens. Any solutions? Thanks for the help.
> >
> > Rick
I've tried all of this and I've tried on an other computer with XP...but
IR don't work. The installation seems good but nothing appened. I'll
tried on Windows 2000 and if still don't work, return it to the shop.
I"M VERY DISAPOINTED BY THIS PRODUCT...375 € for that...****!
--
>--------------------------<
Posted via cyclingforums.com
http://www.cyclingforums.com
> I also have a Dell/XP computer and had a similar problem. I'm pasting
> the message that I received from Polar to fix this problem, which did
> eventually work. Note that you must uninstall all Polar Performance
> software, including the USB interface drivers and disconnect the USB IR
> device before reinstalling the software.
> If you do a search on Polar's site, you'll find a simple application
> called USB uninstall. Run the normal Windows uninstaller first, and then
> run the Polar USB uninstaller. Install the Polar Performance software
> from the CD, install the software update mentioned below, and then
> connect your USB IR reader. Do the install logged in as Administrator.
> The USB drivers are still flaky, and there are times when I have to
> unplug/plug in the USB IR reader to make everything work correctly. All
> in all, their WinXP implementation is cludgy, but workable.
> Don
> FROM POLAR:
> Dear Mr. Vescio,
> The drivers for the USB connected interface are installed when
> installing/updating the software version PPP SW 3.02.007 or later. You
> will find the software updates at the following URL:
> http://www.polar.fi/supporthttp://www.polar.fi/support
> Please note: When updating or installing the software the Polar IR
> Interface must NOT be connected into the computer's USB port. Installing
> differently will cause problems.
> After updating process you can connect the interface. By default the USB
> Interface Auto Check function is on i.e. if the Polar IR Interface for
> USB port is connected the software detects it automatically and uses it
> in IR communication.
> Connect the interface and press the HR monitor button on the toolbar of
> PPP SW 3.0 to see if the yellow led in the interface flashes. If not
> check that the interface is connected properly. You can try the
> communication if the interface does not flash; only the led may be
> defective. Also the IR element may be broken although the led flashes.
> Possible things for malfunctioning
> The USB interface with the drivers must be installed with the
> instruction In the user's manual of the interface. The most important
> thing is to have the interface NOT connected into the USB port when
> installing/updating the software for the first time that the USB drivers
> are not installed. If the interface/drivers are not installed with the
> manual instruction remove the USB drivers using the attached program.
> Then disconnect the interface from the port. To install the drivers
> again run the update file for the version PPP SW 3.02.007 or later. You
> must have administrator rights to install drivers to the operating
> system. It is possible to install the software with user rights but USB
> drivers are not installed. The software gives the error message that
> installation is not successful although it is only the USB driver
> installation which is not complete. Installing without administrator
> rights may cause problems later when installing the USB drivers with
> administrator rights.
> "Rick Roof" > wrote in message news:v1sek0fcqiq-
> ernews.com...
> > Just got a interface to download workouts to my computer. I cant
> > get the interface to work. I have a new dell computer with XP on it
> > and a polar
> 710
> > with IR interface. I plug in the interface and the computer says found
> new
> > hardware but it wont work. I have the polar software installed and I
> > put the monitor in connection mode and click on connect on the
> > computer but nothing happens. Any solutions? Thanks for the help.
> >
> > Rick
I've tried all of this and I've tried on an other computer with XP...but
IR don't work. The installation seems good but nothing appened. I'll
tried on Windows 2000 and if still don't work, return it to the shop.
I"M VERY DISAPOINTED BY THIS PRODUCT...375 € for that...****!
--
>--------------------------<
Posted via cyclingforums.com
http://www.cyclingforums.com