On Wed, 29 Dec 2004 10:35:35 -0600, Preston Crawford wrote:

Hold on to that bike shop like grim death. (And buy 'em a case of beer when
all sorted out.)

Definitely. Quite amazing in times like these to get that kind of service.

Preston

Sound like great guys. Often guys in bike shops will go out of their way
to make things more than right when it's a bike that they find
interesting, or it's a potential learning experience. It's a slow time of
year, investing their time in your problem, is both fun compared to other
mundane shop tasks, and potentially good for business--I'll certainly shop
there the next time I'm in Portland. :P

When I was looking for a Shimano DX cog for my single a while back, they
begged me to bring in my bike so we could share notes. I spent five bucks
and an hour gabbing with the wrenches. It works both ways.