Be wary of Actionbent!
On 1/4/2011 11:13 PM, Agraphile wrote:
Hello all,
I bought a recumbent bike from Actionbent in April. This ended up being
a truly horrible experience. Right now, I'm out over $1700 with nothing
to show for it. I�m posting my story here hoping that forum
members/readers will think twice before buying a bike from Actionbent.
I had to return the bike due to some issues with the dynamics. It�s been
over six months since the bike got back to Actionbent, but I have not
actually received a refund yet. I've given the owners (Randy Schulman
and Steve Walther) every opportunity to make good on this. I sent
multiple emails asking about the status of the refund, but I only got
two responses. In August, they promised to send a refund within 2-3
weeks. That didn�t happen. In October, they finally processed a payment
� but the check bounced! I�ve heard nothing from Randy and Steve since
that point and am in the process of getting a credit agency involved.
If you're considering buying from Actionbent, please think about
supporting one of the many honest and decent recumbent distributors
instead.
Keep an eye on bankruptcy filings.
--
Tºm Shermªn - 42.435731,-83.985007
I am a vehicular cyclist.
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