still fighting UPS over dented frame.

Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed? I
tried writing the BBB and they said that this is not there area.
Thanks for any input..
Joe

Threaten legal action (small claims court) if you have all the paperwork,
pictures and proof of insurance. You'll get paid. I think it is standard
practice for them to deny claims until severe consequences are indicated.

"Joseph Jozwik" wrote in message
...
Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they
are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed? I
tried writing the BBB and they said that this is not there area.
Thanks for any input..
Joe

"Joseph Jozwik" wrote in message
...
Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they
are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed? I
tried writing the BBB and they said that this is not there area.
Thanks for any input..
Joe

Keep persuing them on the issue, call every single day and annoy the living
hell out of them. Make note of all the people you spoke to and dates and
times. Have them all put notes in their system regarding your issue/problem.
It usually takes them a while to pay out, but they eventually do.

- CA-G

Can-Am Girls Kick Ass!

On Mon, 15 Mar 2004 11:35:58 -0800, alex887 wrote:

Threaten legal action (small claims court) if you have all the paperwork,
pictures and proof of insurance. You'll get paid. I think it is standard
practice for them to deny claims until severe consequences are indicated.

Definately. Send them a nice letter from your solicitor.

--
Matt

Fear of a flat planet

"Joseph Jozwik" wrote in message
...
Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they
are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed? I
tried writing the BBB and they said that this is not there area.
Thanks for any input..
Joe

Insurance companys will keep you going in circles like this in hopes that
you will eventually give up. Carla gave some good advise. Stay on top of it.

Thanks for the input.

I will keep bugging them.. In work on legal action hate mail.

Joe

"Joseph Jozwik" wrote in message
...
Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they
are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed? I
tried writing the BBB and they said that this is not there area.
Thanks for any input..
Joe

....
Hello everyone,
Awhile back I posted a note that UPS had dented my frame in shipping. It
costs $600.00 for a new frame. They still have not paid on the insurance
claim. The mail and more shop that originally shipped the bike said they
are
still contacting them about it and raising hell. However I question his
sincerity. Any one have any suggestions on how to get this claim fixed?

In a similar incident on the UK cycling NG the poster casually referred to
the Company name, the name of the guy in despatch, the name of the
shipping Company and the name of the admin guy who was taking so long
to clear the matter.

He later posted he'd got a refund plus apology plus compensation plus the
replacement frame.
At no time had he asked anyone to email or send letters to the named people
or their MD's.
Mike