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  #1  
Old August 7th 20, 07:03 PM posted to rec.bicycles.tech
Tom Kunich[_2_]
external usenet poster
 
Posts: 1,318
Default Amazon and Customer practices

I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.
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  #2  
Old August 7th 20, 09:02 PM posted to rec.bicycles.tech
JBeattie
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Posts: 5,870
Default Amazon and Customer practices

On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.


My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.
  #3  
Old August 8th 20, 12:20 AM posted to rec.bicycles.tech
Tom Kunich[_2_]
external usenet poster
 
Posts: 1,318
Default Amazon and Customer practices

On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.

My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.

It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.
  #4  
Old August 8th 20, 01:24 AM posted to rec.bicycles.tech
JBeattie
external usenet poster
 
Posts: 5,870
Default Amazon and Customer practices

On Friday, August 7, 2020 at 4:20:25 PM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.

My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.

It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.


Amazon tells you when things will be shipped/delivered before you buy. What did your seller say? If it hasn't shipped but it will be there on Tuesday, then the transit time is not the issue -- its a problem with high volume and limited shipping/receiving staff during the pandemic. Your seller is probably just backed-up.

For me, all I do is click a link: https://www.universalcycles.com/shop...s.php?id=49970 Then I jump on my bike and go pick it up at the store/curb or counter, although its a longer ride now that Universal moved to the 'burbs. Probably faster just to ride down the hill to Lakeside, but they're super expensive.

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

-- Jay Beattie.





  #5  
Old August 8th 20, 03:31 PM posted to rec.bicycles.tech
SMS
external usenet poster
 
Posts: 9,477
Default Amazon and Customer practices

On 8/7/2020 5:24 PM, jbeattie wrote:

snip

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.


A Di2 wire is something that virtually every bicycle shop that sells
higher end bikes would carry, though they come in a lot of different
lengths and they might not have every one. It's not likely to be much
cheaper buying it online. My preferences is to patronize the LBS for
items that you know they'll have and stick to online sales for items
that the LBS doesn't carry.

The bicycle shops in the Bay Area are mostly all open, and are very
busy. My friend's boyfriend, who was long retired from his tech career,
had been working part time at a high-end shop and when Covid-19 hit.
They told him that they didn't need him to come in, believing that sales
would plunge. Then they called him, in a panic, begging him to come back
to assemble bikes. Finally, additional stock is beginning to come in
from China and the bicycle shortage is starting to ease. But some parts
are in short supply, i.e. tubes, as people try to get their older
bicycles in working order.
  #6  
Old August 8th 20, 04:39 PM posted to rec.bicycles.tech
Tom Kunich[_2_]
external usenet poster
 
Posts: 1,318
Default Amazon and Customer practices

On Friday, August 7, 2020 at 5:24:13 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 4:20:25 PM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.
My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.

It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.

Amazon tells you when things will be shipped/delivered before you buy. What did your seller say? If it hasn't shipped but it will be there on Tuesday, then the transit time is not the issue -- its a problem with high volume and limited shipping/receiving staff during the pandemic. Your seller is probably just backed-up.

For me, all I do is click a link: https://www.universalcycles.com/shop...s.php?id=49970 Then I jump on my bike and go pick it up at the store/curb or counter, although its a longer ride now that Universal moved to the 'burbs. Probably faster just to ride down the hill to Lakeside, but they're super expensive.

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

-- Jay Beattie.

Again, it is never any surprise that you talk without thinking. That seems to be becoming your mode of choice. Amazon does not report on their secondary sources save via a shipping label. If the secondary source choses to use another means of shipping and doesn't enter proper tracking numbers the entire process is interrupted. The thoughts that go through your head since you said that it was quiet and peaceful in downtown Portland has been demonstrating a rather reluctant observation of reality.
  #7  
Old August 8th 20, 04:40 PM posted to rec.bicycles.tech
Tom Kunich[_2_]
external usenet poster
 
Posts: 1,318
Default Amazon and Customer practices

On Saturday, August 8, 2020 at 7:31:13 AM UTC-7, sms wrote:
On 8/7/2020 5:24 PM, jbeattie wrote:

snip
Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

A Di2 wire is something that virtually every bicycle shop that sells
higher end bikes would carry, though they come in a lot of different
lengths and they might not have every one. It's not likely to be much
cheaper buying it online. My preferences is to patronize the LBS for
items that you know they'll have and stick to online sales for items
that the LBS doesn't carry.

The bicycle shops in the Bay Area are mostly all open, and are very
busy. My friend's boyfriend, who was long retired from his tech career,
had been working part time at a high-end shop and when Covid-19 hit.
They told him that they didn't need him to come in, believing that sales
would plunge. Then they called him, in a panic, begging him to come back
to assemble bikes. Finally, additional stock is beginning to come in
from China and the bicycle shortage is starting to ease. But some parts
are in short supply, i.e. tubes, as people try to get their older
bicycles in working order.

It is always interesting that someone that doesn't know a thing about it always tells us the most. Actual experience says otherwise.
  #8  
Old August 8th 20, 05:43 PM posted to rec.bicycles.tech
JBeattie
external usenet poster
 
Posts: 5,870
Default Amazon and Customer practices

On Saturday, August 8, 2020 at 8:39:29 AM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 5:24:13 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 4:20:25 PM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.
My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.
It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.

Amazon tells you when things will be shipped/delivered before you buy. What did your seller say? If it hasn't shipped but it will be there on Tuesday, then the transit time is not the issue -- its a problem with high volume and limited shipping/receiving staff during the pandemic. Your seller is probably just backed-up.

For me, all I do is click a link: https://www.universalcycles.com/shop...s.php?id=49970 Then I jump on my bike and go pick it up at the store/curb or counter, although its a longer ride now that Universal moved to the 'burbs. Probably faster just to ride down the hill to Lakeside, but they're super expensive.

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

-- Jay Beattie.

Again, it is never any surprise that you talk without thinking. That seems to be becoming your mode of choice. Amazon does not report on their secondary sources save via a shipping label. If the secondary source choses to use another means of shipping and doesn't enter proper tracking numbers the entire process is interrupted. The thoughts that go through your head since you said that it was quiet and peaceful in downtown Portland has been demonstrating a rather reluctant observation of reality.


WTF? Go to Amazon. Pick a "Di2 wire" and look at the right side of the page, e.g.: https://tinyurl.com/y2u52mkv It ships from Larry's Bicycles, and arrives 19-26th. Larry even posts a customer service number. It's not a secret where your purchases are coming from. Give us a link to the page that you ordered from. I'm sure it shows the seller.

Amazon tracking: https://www.amazon.com/gp/help/custo...deId=201910530

-- Jay Beattie.

  #9  
Old August 8th 20, 10:42 PM posted to rec.bicycles.tech
Tom Kunich[_2_]
external usenet poster
 
Posts: 1,318
Default Amazon and Customer practices

On Saturday, August 8, 2020 at 9:43:50 AM UTC-7, jbeattie wrote:
On Saturday, August 8, 2020 at 8:39:29 AM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 5:24:13 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 4:20:25 PM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.
My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.
It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.
Amazon tells you when things will be shipped/delivered before you buy.. What did your seller say? If it hasn't shipped but it will be there on Tuesday, then the transit time is not the issue -- its a problem with high volume and limited shipping/receiving staff during the pandemic. Your seller is probably just backed-up.

For me, all I do is click a link: https://www.universalcycles.com/shop...s.php?id=49970 Then I jump on my bike and go pick it up at the store/curb or counter, although its a longer ride now that Universal moved to the 'burbs. Probably faster just to ride down the hill to Lakeside, but they're super expensive.

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport.. https://www.westernbikeworks.com/ (I think their showroom is also closed).. Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

-- Jay Beattie.

Again, it is never any surprise that you talk without thinking. That seems to be becoming your mode of choice. Amazon does not report on their secondary sources save via a shipping label. If the secondary source choses to use another means of shipping and doesn't enter proper tracking numbers the entire process is interrupted. The thoughts that go through your head since you said that it was quiet and peaceful in downtown Portland has been demonstrating a rather reluctant observation of reality.

WTF? Go to Amazon. Pick a "Di2 wire" and look at the right side of the page, e.g.: https://tinyurl.com/y2u52mkv It ships from Larry's Bicycles, and arrives 19-26th. Larry even posts a customer service number. It's not a secret where your purchases are coming from. Give us a link to the page that you ordered from. I'm sure it shows the seller.

Amazon tracking: https://www.amazon.com/gp/help/custo...deId=201910530

-- Jay Beattie.

I see that you are becoming another Frank and know what happened despite thousands of miles of separation.
  #10  
Old August 9th 20, 12:12 PM posted to rec.bicycles.tech
Lou Holtman[_5_]
external usenet poster
 
Posts: 826
Default Amazon and Customer practices

On Saturday, August 8, 2020 at 11:42:18 PM UTC+2, Tom Kunich wrote:
On Saturday, August 8, 2020 at 9:43:50 AM UTC-7, jbeattie wrote:
On Saturday, August 8, 2020 at 8:39:29 AM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 5:24:13 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 4:20:25 PM UTC-7, Tom Kunich wrote:
On Friday, August 7, 2020 at 1:02:24 PM UTC-7, jbeattie wrote:
On Friday, August 7, 2020 at 11:03:17 AM UTC-7, Tom Kunich wrote:
I bought a Di2 wire from a seller on Amazon. If I try to track their package it shows that it hasn't even shipped yet but gives a delivery date of next Tuesday in the mail delivery.

Now, I can see why the seller would avoid the Amazon system and simply put the small package in a mail envelop and drop it in the mail but when you go around the system I can't see where it is and if it is going to be delivered or not. The fact that I could have gotten it from an eBay sell already and had the bike on the road is also bothersome because they didn't say it was going to take 9 days to get a quarter ounce copper wire from southern California to here. 9 days to go 300 miles. It must be being delivered by electric scooter.
My god! The horror! Are you telling us that you will have to wait for a small package to arrive in the mail? I feel your pain, bro!

Meanwhile, you could have walked, ridden or driven to the nearest bike shop and bought a fungible Di2 wire. Or if you broke a wire, solder it back together and use some shrink wrap. I've done that.

Assuming I needed a quick Di2 wire, my first four choices for LBS would be:

https://www.universalcycles.com/shop...s.php?id=49970
https://www.rivercitybicycles.com/pr...e-179671-1.htm
https://www.bikegallery.com/product/...e-179671-1.htm https://www.westernbikeworks.com/pro...50-e-tube-wire

All within easy riding distance. Does your city not have a LBS with Di2 wire?

-- Jay Beattie.
It is never any surprise that you post without thinking. It takes two days for USPS to deliver a first class envelope from southern California to the bay area. If they had said that it would take 9 days I would never have bought from them. Essentially they had the package sitting around the store for over a week. And without the tracking I didn't know it hadn't been shipped and so couldn't cancel the order.

At the local bike shops you have to call and make an appointment. Even then they're likely to leave you standing outside of the door while they handle other customers for a half hour. This makes mail order desirable.. Or are you still on the moving out of Oregon plan without warning your son off? The Trek Factory store might have Di2 parts but that was the place I was left standing in a line for a half hour where they only let a single customer inside of a shop that is about 4,000 sq feet. And I had ordered a part and all I had to do was pick it up since it was paid for.
Amazon tells you when things will be shipped/delivered before you buy. What did your seller say? If it hasn't shipped but it will be there on Tuesday, then the transit time is not the issue -- its a problem with high volume and limited shipping/receiving staff during the pandemic. Your seller is probably just backed-up.

For me, all I do is click a link: https://www.universalcycles.com/shop...s.php?id=49970 Then I jump on my bike and go pick it up at the store/curb or counter, although its a longer ride now that Universal moved to the 'burbs. Probably faster just to ride down the hill to Lakeside, but they're super expensive.

Some stores you can go in and others are curbside. Some are by appointment and some are entirely closed, including the one down the street from my house. We have 50 bike shops in PDX, so finding a Di2 wire isn't a problem. And most of my shipped internet purchases are shipped from across town when I get lazy and don't want to go to Western Bikeworks near the airport. https://www.westernbikeworks.com/ (I think their showroom is also closed). Great daily deals, but I feel guilty about the packing material. It takes maybe two days from order to delivery.

-- Jay Beattie.
Again, it is never any surprise that you talk without thinking. That seems to be becoming your mode of choice. Amazon does not report on their secondary sources save via a shipping label. If the secondary source choses to use another means of shipping and doesn't enter proper tracking numbers the entire process is interrupted. The thoughts that go through your head since you said that it was quiet and peaceful in downtown Portland has been demonstrating a rather reluctant observation of reality.

WTF? Go to Amazon. Pick a "Di2 wire" and look at the right side of the page, e.g.: https://tinyurl.com/y2u52mkv It ships from Larry's Bicycles, and arrives 19-26th. Larry even posts a customer service number. It's not a secret where your purchases are coming from. Give us a link to the page that you ordered from. I'm sure it shows the seller.

Amazon tracking: https://www.amazon.com/gp/help/custo...deId=201910530

-- Jay Beattie.

I see that you are becoming another Frank and know what happened despite thousands of miles of separation.


You must admit that almost every purchase is troublesome. If I need a Di2 cable I have two choices: I want it as fast as possible or I want it as cheap as possible. It time it means within an hour or within a week.

Lou
 




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