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#11
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Bike query...
"* * Chas" wrote: (clip) I think that it takes a lot of nerve bringing a new bike purchased somewhere else into a LBS and asking them to make free adjustments! How many posters who made that suggestion would work for free themselves? ^^^^^^^^^^^^^^^^^ I have taken a bike, not purchased from them, into an LBS for work. I never ask or expect it to be done free. However, they sometimes decline to charge for something minor--this could be from pure generosity, or as a way of making me into a future customer. A shop can spend untold amounts on advertising, and never really know how well it is paying off. OTOH, a helpful little freebe can be the basis for a long and profitable future with a potential customer. Remember also that people talk to their friends about how they were treated. |
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#12
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Bike query...
-pb- wrote:
Hi, Actually, I bought the cycel from Tesco and asembled it myself. Probably I will visit cycle shop near to my house and ask them to check is everything is alright...do u think they will charge if so any idea how much...this information would be reallt helpful... Before visiting the shop I will try the suggeston given by one of the member. Thanks Isn't Tesco a supermarket? Supermarkets, Wal-Mart, and auto parts stores are generally not the best places to buy bicycles. The bicycles sold in these places tend to be pretty low quality, and the staff generally doesn't know too much about fixing bicycles. Bikes from a good bicycle shop cost more to buy, but they tend to give better service, so you end up riding them more and getting better value for your money. The problems you describe are quite fixable, but it's debatable how long they'll stay fixed on a cheap bike. By the time you finish fixing all the things that are out of order or that break prematurely on your bike, you just might discover that it would have been cheaper to buy a bike from a proper bike shop. mark |
#13
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Bike query...
On Tue, 02 Jan 2007 02:59:48 -0800, -pb- wrote:
I don't kow if this is the right group to post this message if not pls direct me to the corrdct group... If you bought from Tesco then uk.rec.cycling might be better. Recently I bought a new Bicycle, its a 26" Montain Bike for Mens. After assembly I found that front and back break touches the steel rim and tyre because of which I have to padle really hard while riding...is there any way to fix it...I am really very new to bicycle world so pls help me... Is it one of these? http://direct.tesco.com/q/R.100-0178.aspx Tesco Direct Refund Policy - Our Promise If any of our products fall below the high standards you expect please return them within 28 days and we will happily refund or exchange the item. Please have your invoice with you to do this. Get your money back then go to a real bicycle shop. Expect to pay about £100 more, but to have it assembled, guaranteed, and to last many years longer. Mike |
#14
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Bike query...
"Leo Lichtman" wrote in message ... "* * Chas" wrote: (clip) I think that it takes a lot of nerve bringing a new bike purchased somewhere else into a LBS and asking them to make free adjustments! How many posters who made that suggestion would work for free themselves? ^^^^^^^^^^^^^^^^^ I have taken a bike, not purchased from them, into an LBS for work. I never ask or expect it to be done free. However, they sometimes decline to charge for something minor--this could be from pure generosity, or as a way of making me into a future customer. A shop can spend untold amounts on advertising, and never really know how well it is paying off. OTOH, a helpful little freebe can be the basis for a long and profitable future with a potential customer. Remember also that people talk to their friends about how they were treated. A number of years ago, Epson (the printer company) did some market research. They found that if someone was satisfied with a product or service they usually told 2 other people about it. If they were unhappy they told an average of 17 other people about their experience. Word of mouth is one of the best forms of advertising especially when there is a high probability of repeat business. We were in business to sell bikes and cycling accessories and to do repairs. As I mentioned before working on a really cheap bike can quickly turn into a can of worms. When you try to adjust the brakes you find the levers are loose and the cables need to be adjusted, then the wheel bearings are loose, the wheels need to be trued and the derailleurs are out of adjustment..... We did lots of small adjustments for free but when someone brought in a brand new junker we were reluctant to even touch them. For one thing our shop rate was reasonable and charging for labor helped keep a roof over the heads of a number of employees. We made it a policy of trying not to bad mouth someone's new junker bike but instead take a minute or two to explain why we didn't want to work on their bike. We sold quite a few of the people that we talked to into a better bike. The inexpensive bikes sold today are probably are lot better than the junkers sold many years ago. I think that a number of posters to this thread have had experience with cheap kid killer bikes so their negative reactions are more than just bike snobbery. Chas. |
#15
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Bike query...
"* * Chas" wrote a few paragraphs. ^^^^^^^^^^^^^^^^^ Dear **: I think everything in your post is very reasonable. |
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