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Cross-posting this time, at the behest of others in a previous thread. I'm
not sure which is worse, so please be understanding if you're in the "never cross-post" camp, as I generally am. With that said, here's the update. Sorry for the length. It's just too good a story not to tell, considering how helpful this shop has been. It's that whole idea about not telling enough about the good things people do for you. So here goes... So this new LBS I've been dealing with, that has just stunned me with their ability to work with me and be very generous with their help (i.e. swapping out parts, doing labor for free, without asking, things I'm definitely not used to) has two shops in Portland. They used to be called Gateway Bicycles. Now they're called Speedzone. So I called up the owner at the main store in Portland and he said that it sounded like either (A) I wasn't fit right yet and (B) I probably DID need a triple in the front and that he wished someone had mentioned the Volpe as he personally thought anyone going long distances might struggle with the Castro Valley's 9 gears. So he asked me to come in and this is what happened. I took the Castro Valley and first he put me up on the trainer, made some mental notes and then proceeded to have his mechanics begin adding the triple. Meanwhile he put me up on the trainer with my current bike to look at the difference and where I was currently. For point of reference I'm 6'1" with a 30-inch pants inseam (not sure what my cycling inseam is) and my current bike is a 58cm Trek 1000. So anyway, he seemed concerned about the saddle on the Castro Valley and so we proceeded to look for a saddle that was better fitting (i.e. more narrow as that's how I like to ride). Found a good Specialized, then part way through getting the triple on the mechanics realized there was only a single braze-on for the Castro Valley. So they'd have to do some trickery to run the cabling for the front derailleur. This is where things once again get into "I'm not used to getting treated this well" land. So he basically said we need to scrap this. This bike isn't going to work. He pulled a 55cm Bianchi Volpe (same frame, but with the braze-on, as the Castro Valley). He did more measurements of the bike, me, etc. and he said that (A) the Trek 1000 wasn't exactly 57 for starters and (B) the reason I needed the funky quill setup was probably because I had the wrong size on my current bike to begin with. So basically without me so much as asking he took everything I wanted off the Castro Valley that I'd had put on (computer, suicide levers, wider handlebars, etc.) and put them on the Volpe. And keep in mind, this is all happening for free. I've never experienced this before. Usually shops I go to charge for most things that are done and I'm more than willing to pay for it, but he just had them do the work, without question. They got the Volpe setup, put the new saddle, fenders on, so basically the Volpe became the same bike as the Castro Valley, minus the dynamo and the light. He also, without prompting, asking, etc. switched out the bigger tires on the Volpe for the smaller slicks that come with the Castro Valley. So, after it was all said and done, they spent about 3 hours helping fit me, work on trying to get the right bike put together and when it turned out the Castro Valley I'd purchased wasn't going to work with a triple, rather than throw it back to me, he (without hesitation) got me into a different bike and then given the chance took the time to try to get the fit better. His opinion being that I was leaning too far on my current bike and that a 55cm would be a better fit. Especially because I wouldn't need to do anything funky to get the right height + extension on the handlebars. It was quite the whirlwind and when it was done he basically said "let me know how that works out, good or bad, in the next couple days". I think them all profusely and headed home. Quite the odd experience to be treated so well and with such detail. I ride the bike today for the first time, but given how much effort he put into trying to put together the right bike for me I'm optimistic this is going to go well. I'll update after I get a chance to ride it a few times. Clearly, though, he put a lot of effort into figuring out the size, where I was at with my current bike, etc. He had a Volpe 58 on hand and was basically willing to stake the fact I may have to return this for the 58, on his reading that the 55 would be a better fit anyway. Anyway, very nice people. Very generous for a bike shop to go to those lengths to help you, almost without you having to ask or say anything. Preston |
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Preston Crawford wrote:
Cross-posting this time, at the behest of others in a previous thread. I'm not sure which is worse, so please be understanding if you're in the "never cross-post" camp, as I generally am. FWIW, IMO posting to multiple /appropriate/ groups isn't really "cross-posting" -- which, to me, is either adding groups TO an existing thread, or blathering off-topic crap to a variety of newsgroups. (Think Mike V@ndem@n and/or P@yP@l sp@ms.) Since you regularly participate in both groups, that's an additional mitigating factor. (Just noticed I hit "Reply Group", but only .misc appeared in To: field. Weird. Will add .tech "manually".) With that said, here's the update. Sorry for the length. It's just too good a story not to tell, considering how helpful this shop has been. {story snipped} Hold on to that bike shop like grim death. (And buy 'em a case of beer when all sorted out.) We should all be so fortunate! -- BS (no, really) |
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On 2004-12-29, Bill Sornson wrote:
Preston Crawford wrote: Cross-posting this time, at the behest of others in a previous thread. I'm not sure which is worse, so please be understanding if you're in the "never cross-post" camp, as I generally am. FWIW, IMO posting to multiple /appropriate/ groups isn't really "cross-posting" -- which, to me, is either adding groups TO an existing thread, or blathering off-topic crap to a variety of newsgroups. (Think Mike V@ndem@n and/or P@yP@l sp@ms.) Since you regularly participate in both groups, that's an additional mitigating factor. Some would disagree. I see where both sides are coming from, but I've seen enough flaming WRT cross-posting that I've generally avoided it until today. (Just noticed I hit "Reply Group", but only .misc appeared in To: field. Weird. Will add .tech "manually".) Oh, thanks. I must have forgotten to add that (I use Linux, so my news reader didn't add that for me and I forgot to add it myself). With that said, here's the update. Sorry for the length. It's just too good a story not to tell, considering how helpful this shop has been. {story snipped} Hold on to that bike shop like grim death. (And buy 'em a case of beer when all sorted out.) Definitely. Quite amazing in times like these to get that kind of service. Preston |
#4
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On Wed, 29 Dec 2004 10:35:35 -0600, Preston Crawford wrote:
Hold on to that bike shop like grim death. (And buy 'em a case of beer when all sorted out.) Definitely. Quite amazing in times like these to get that kind of service. Preston Sound like great guys. Often guys in bike shops will go out of their way to make things more than right when it's a bike that they find interesting, or it's a potential learning experience. It's a slow time of year, investing their time in your problem, is both fun compared to other mundane shop tasks, and potentially good for business--I'll certainly shop there the next time I'm in Portland. :P When I was looking for a Shimano DX cog for my single a while back, they begged me to bring in my bike so we could share notes. I spent five bucks and an hour gabbing with the wrenches. It works both ways. ![]() |
#5
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Preston Crawford wrote:
Cross-posting this time, at the behest of others in a previous thread. I'm not sure which is worse, so please be understanding if you're in the "never cross-post" camp, as I generally am. With that said, here's the update. Sorry for the length. It's just too good a story not to tell, considering how helpful this shop has been. It's that whole idea about not telling enough about the good things people do for you. So here goes... So this new LBS I've been dealing with, that has just stunned me with their ability to work with me and be very generous with their help (i.e. swapping out parts, doing labor for free, without asking, things I'm definitely not used to) has two shops in Portland. They used to be called Gateway Bicycles. Now they're called Speedzone. So I called up the owner at the main store in Portland and he said that it sounded like either (A) I wasn't fit right yet and (B) I probably DID need a triple in the front and that he wished someone had mentioned the Volpe as he personally thought anyone going long distances might struggle with the Castro Valley's 9 gears. So he asked me to come in and this is what happened. I took the Castro Valley and first he put me up on the trainer, made some mental notes and then proceeded to have his mechanics begin adding the triple. Meanwhile he put me up on the trainer with my current bike to look at the difference and where I was currently. For point of reference I'm 6'1" with a 30-inch pants inseam (not sure what my cycling inseam is) and my current bike is a 58cm Trek 1000. So anyway, he seemed concerned about the saddle on the Castro Valley and so we proceeded to look for a saddle that was better fitting (i.e. more narrow as that's how I like to ride). Found a good Specialized, then part way through getting the triple on the mechanics realized there was only a single braze-on for the Castro Valley. So they'd have to do some trickery to run the cabling for the front derailleur. This is where things once again get into "I'm not used to getting treated this well" land. So he basically said we need to scrap this. This bike isn't going to work. He pulled a 55cm Bianchi Volpe (same frame, but with the braze-on, as the Castro Valley). He did more measurements of the bike, me, etc. and he said that (A) the Trek 1000 wasn't exactly 57 for starters and (B) the reason I needed the funky quill setup was probably because I had the wrong size on my current bike to begin with. So basically without me so much as asking he took everything I wanted off the Castro Valley that I'd had put on (computer, suicide levers, wider handlebars, etc.) and put them on the Volpe. And keep in mind, this is all happening for free. I've never experienced this before. Usually shops I go to charge for most things that are done and I'm more than willing to pay for it, but he just had them do the work, without question. They got the Volpe setup, put the new saddle, fenders on, so basically the Volpe became the same bike as the Castro Valley, minus the dynamo and the light. He also, without prompting, asking, etc. switched out the bigger tires on the Volpe for the smaller slicks that come with the Castro Valley. So, after it was all said and done, they spent about 3 hours helping fit me, work on trying to get the right bike put together and when it turned out the Castro Valley I'd purchased wasn't going to work with a triple, rather than throw it back to me, he (without hesitation) got me into a different bike and then given the chance took the time to try to get the fit better. His opinion being that I was leaning too far on my current bike and that a 55cm would be a better fit. Especially because I wouldn't need to do anything funky to get the right height + extension on the handlebars. It was quite the whirlwind and when it was done he basically said "let me know how that works out, good or bad, in the next couple days". I think them all profusely and headed home. Quite the odd experience to be treated so well and with such detail. I ride the bike today for the first time, but given how much effort he put into trying to put together the right bike for me I'm optimistic this is going to go well. I'll update after I get a chance to ride it a few times. Clearly, though, he put a lot of effort into figuring out the size, where I was at with my current bike, etc. He had a Volpe 58 on hand and was basically willing to stake the fact I may have to return this for the 58, on his reading that the 55 would be a better fit anyway. Anyway, very nice people. Very generous for a bike shop to go to those lengths to help you, almost without you having to ask or say anything. Preston Do you love the off road snowbiking? Best wheels are http://www.allweathersports.com/winter/snowcats.html They dominate this race http://www.alaskaultrasport.com/ maybe you could enter next year. |
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On Wed, 29 Dec 2004 11:03:18 -0600, Mike Schwab
wrote: Preston Crawford wrote: Quite the odd experience to be treated so well and with such detail. I ride the bike today for the first time, but given how much effort he put into trying to put together the right bike for me I'm optimistic this is going to go well. I'll update after I get a chance to ride it a few times. Clearly, though, he put a lot of effort into figuring out the size, where I was at with my current bike, etc. He had a Volpe 58 on hand and was basically willing to stake the fact I may have to return this for the 58, on his reading that the 55 would be a better fit anyway. Anyway, very nice people. Very generous for a bike shop to go to those lengths to help you, almost without you having to ask or say anything. Preston I saw you mention elsewhere something about getting a triple put on and thought to myself, 'gee, he's going to have a Volpe with fenders and a dynamo....' Any local bike lists? Do what you can to get the word out about this shop. Go to the Portland craig's list and put a message on the bike section! |
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So he basically said we need to scrap this. This bike isn't going to work.
He pulled a 55cm Bianchi Volpe (same frame, but with the braze-on, as the Castro Valley). He did more measurements of the bike, me, etc. and he said that (A) the Trek 1000 wasn't exactly 57 for starters and (B) the reason I needed the funky quill setup was probably because I had the wrong size on my current bike to begin with. So basically without me so much as asking he took everything I wanted off the Castro Valley that I'd had put on (computer, suicide levers, wider handlebars, etc.) and put them on the Volpe. Preston: My only concern is with your height (6'1") and the frame size (55cm). I assume that Bianchi measures center-to-center, so a 55 would be close to a 57-58cm if measured as Trek does, but even then that's a pretty small size for someone your height, with the main issue being getting the handlebars high enough. I don't sell Bianchi though, so it could be that the model in question has a much-higher-than-normal front end, allowing the bars to be high enough for comfort. Just curious, how much drop is there presently from the saddle to the handlebar? Easiest way to measure this is the difference between the ground and the top of the saddle vs the ground to the top of the handlebars. Too much drop is the sort of thing that might not show up immediately, but could be an issue down the road, especially on longer rides. Having said all that, it seems that the guy is going to a lot of trouble trying to make things right for you, so it's likely that things are going in the right direction (and, after all, he's there, I'm not, so it could be one of those things where it's obvious looking at you on a bike, even though the numbers don't add up). --Mike-- Chain Reaction Bicycles www.ChainReactionBicycles.com "Preston Crawford" wrote in message ... Cross-posting this time, at the behest of others in a previous thread. I'm not sure which is worse, so please be understanding if you're in the "never cross-post" camp, as I generally am. With that said, here's the update. Sorry for the length. It's just too good a story not to tell, considering how helpful this shop has been. It's that whole idea about not telling enough about the good things people do for you. So here goes... So this new LBS I've been dealing with, that has just stunned me with their ability to work with me and be very generous with their help (i.e. swapping out parts, doing labor for free, without asking, things I'm definitely not used to) has two shops in Portland. They used to be called Gateway Bicycles. Now they're called Speedzone. So I called up the owner at the main store in Portland and he said that it sounded like either (A) I wasn't fit right yet and (B) I probably DID need a triple in the front and that he wished someone had mentioned the Volpe as he personally thought anyone going long distances might struggle with the Castro Valley's 9 gears. So he asked me to come in and this is what happened. I took the Castro Valley and first he put me up on the trainer, made some mental notes and then proceeded to have his mechanics begin adding the triple. Meanwhile he put me up on the trainer with my current bike to look at the difference and where I was currently. For point of reference I'm 6'1" with a 30-inch pants inseam (not sure what my cycling inseam is) and my current bike is a 58cm Trek 1000. So anyway, he seemed concerned about the saddle on the Castro Valley and so we proceeded to look for a saddle that was better fitting (i.e. more narrow as that's how I like to ride). Found a good Specialized, then part way through getting the triple on the mechanics realized there was only a single braze-on for the Castro Valley. So they'd have to do some trickery to run the cabling for the front derailleur. This is where things once again get into "I'm not used to getting treated this well" land. So he basically said we need to scrap this. This bike isn't going to work. He pulled a 55cm Bianchi Volpe (same frame, but with the braze-on, as the Castro Valley). He did more measurements of the bike, me, etc. and he said that (A) the Trek 1000 wasn't exactly 57 for starters and (B) the reason I needed the funky quill setup was probably because I had the wrong size on my current bike to begin with. So basically without me so much as asking he took everything I wanted off the Castro Valley that I'd had put on (computer, suicide levers, wider handlebars, etc.) and put them on the Volpe. And keep in mind, this is all happening for free. I've never experienced this before. Usually shops I go to charge for most things that are done and I'm more than willing to pay for it, but he just had them do the work, without question. They got the Volpe setup, put the new saddle, fenders on, so basically the Volpe became the same bike as the Castro Valley, minus the dynamo and the light. He also, without prompting, asking, etc. switched out the bigger tires on the Volpe for the smaller slicks that come with the Castro Valley. So, after it was all said and done, they spent about 3 hours helping fit me, work on trying to get the right bike put together and when it turned out the Castro Valley I'd purchased wasn't going to work with a triple, rather than throw it back to me, he (without hesitation) got me into a different bike and then given the chance took the time to try to get the fit better. His opinion being that I was leaning too far on my current bike and that a 55cm would be a better fit. Especially because I wouldn't need to do anything funky to get the right height + extension on the handlebars. It was quite the whirlwind and when it was done he basically said "let me know how that works out, good or bad, in the next couple days". I think them all profusely and headed home. Quite the odd experience to be treated so well and with such detail. I ride the bike today for the first time, but given how much effort he put into trying to put together the right bike for me I'm optimistic this is going to go well. I'll update after I get a chance to ride it a few times. Clearly, though, he put a lot of effort into figuring out the size, where I was at with my current bike, etc. He had a Volpe 58 on hand and was basically willing to stake the fact I may have to return this for the 58, on his reading that the 55 would be a better fit anyway. Anyway, very nice people. Very generous for a bike shop to go to those lengths to help you, almost without you having to ask or say anything. Preston |
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On 2004-12-29, Mike Jacoubowsky wrote:
So he basically said we need to scrap this. This bike isn't going to work. He pulled a 55cm Bianchi Volpe (same frame, but with the braze-on, as the Castro Valley). He did more measurements of the bike, me, etc. and he said that (A) the Trek 1000 wasn't exactly 57 for starters and (B) the reason I needed the funky quill setup was probably because I had the wrong size on my current bike to begin with. So basically without me so much as asking he took everything I wanted off the Castro Valley that I'd had put on (computer, suicide levers, wider handlebars, etc.) and put them on the Volpe. Preston: My only concern is with your height (6'1") and the frame size (55cm). I assume that Bianchi measures center-to-center, so a 55 would be close to a 57-58cm if measured as Trek does, but even then that's a pretty small size for someone your height, with the main issue being getting the handlebars high enough. I don't sell Bianchi though, so it could be that the model in question has a much-higher-than-normal front end, allowing the bars to be high enough for comfort. Like I said, though, I'm 6'1" with a long torso. If that makes a difference. Just curious, how much drop is there presently from the saddle to the handlebar? Easiest way to measure this is the difference between the ground and the top of the saddle vs the ground to the top of the handlebars. Too much drop is the sort of thing that might not show up immediately, but could be an issue down the road, especially on longer rides. Actually there is no drop on either bike. They both are even straight across. My original fit on the Trek put me at needing a handlebar height at the same level as my seat. So they found the best bike, in their opinion, that can manage that kind of geometry. We'll see tomorrow how it works. Having said all that, it seems that the guy is going to a lot of trouble trying to make things right for you, so it's likely that things are going in the right direction (and, after all, he's there, I'm not, so it could be one of those things where it's obvious looking at you on a bike, even though the numbers don't add up). Are you sure about that? Remembering again that I have a size 30 inseam (as measured for clothes). I have pretty short legs compared to my upper body. From what I've read, that's about right for a 55, remember that it lays out another couple CM with the stem. Whereas on my current bike, as illustrated in the picture I posted... http://www.prestoncrawford.com/album/images/fitting.jpg ....my quill stem goes straight up and out 0 inches, basically. So I have a 58, but no reach beyond that. So shouldn't a 55 with a couple inches of reach be close? And this is assuming the 58 is optimum fit. The owner seemed to think not. Preston |
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![]() : : Preston: My only concern is with your height (6'1") and the frame size : (55cm). I assume that Bianchi measures center-to-center, so a 55 would be : close to a 57-58cm if measured as Trek does, but even then that's a pretty : small size for someone your height, with the main issue being getting the : handlebars high enough. I don't sell Bianchi though, so it could be that the : model in question has a much-higher-than-normal front end, allowing the bars : to be high enough for comfort. My Bianchi brochure has this: The sizing for road frames is based on the measurement from the center of the bottom bracket to the imaginary top of the seat tube if the top tube were level. A 57 cm frame has an actual seat tube length of about 54 cm. HTH Pat in TX |
#10
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On 2004-12-29, Pat wrote:
: : Preston: My only concern is with your height (6'1") and the frame size : (55cm). I assume that Bianchi measures center-to-center, so a 55 would be : close to a 57-58cm if measured as Trek does, but even then that's a pretty : small size for someone your height, with the main issue being getting the : handlebars high enough. I don't sell Bianchi though, so it could be that the : model in question has a much-higher-than-normal front end, allowing the bars : to be high enough for comfort. My Bianchi brochure has this: The sizing for road frames is based on the measurement from the center of the bottom bracket to the imaginary top of the seat tube if the top tube were level. A 57 cm frame has an actual seat tube length of about 54 cm. HTH Pat in TX Here's the page for the Volpe, giving the measurements. http://www.bianchiusa.com/570.html Going over where I'm at on my current bike, and where the 55 is at, I'm comfortable in my head with it. We'll see how I do over the next couple days. Preston |
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